Hanover. Customers and their needs have always been the focus of everything Mercedes‑Benz does. As the inventor of the light commercial vehicle and a driving force for innovation in the van segment, the brand with the star has spent 130 years putting its entire know-how consistently at the service of its commercial customers. Through innovative, tailor-made solutions, the company has continuously paved the way for the evolution of the transport of goods, services and people – delivering greater utility, improved efficiency and enhanced productivity along the way. At this year’s IAA Transportation in Hanover from September 14 to 20, the company is presenting multiple news in hall 13 (exhibition booth C51).

With the new electric VLE, Mercedes-Benz ushered in a new era this year. The Grand Limousine is the first vehicle based on the newly developed, modular and drivetrain-flexible Van Architecture. It combines the best of two worlds: the agility and ride comfort of a Mercedes-Benz limousine with the spaciousness and versatility of an MPV (Multi-Purpose Vehicle). Thanks to its long range with more than 700 km^2,3, 800-volt technology and ultra-fast charging, the VLE is the ideal solution for every journey.

The Grand Limousine stands out with its generous sense of space, unmatched comfort and a wealth of different equipment options, including for individual shuttle use. It offers ample room for five to eight occupants and is available in a variety of seating configurations, with manually or electrically adjustable individual seats or benches in the rear. This also includes a vis-à-vis seating arrangement that’s popular for shuttle services. The VLE thus covers a broad range of applications – from functional entry-level models for hotel, airport and shuttle services to premium variants for exclusive passenger transport.

At IAA Transportation, Mercedes‑Benz is showcasing the potential the VLE also offers for professional use as a shuttle vehicle. As an eight-seater variant with manually adjustable comfort benches, it is an elegant and powerful all-rounder, perfectly suited to the demanding requirements of shuttle operations. Two electric sliding doors as standard ensure comfortable entry and exit on both sides. With THERMOTRONIC, an additional two-zone automatic climate control system is available for the rear compartment, helping to maintain a consistently pleasant interior climate in all weather conditions. The separately opening EASY-PACK tailgate makes it easy, for example, to load and unload passengers’ luggage. Thanks to the optional rear-axle steering and a turning circle of just 10.9 metres, the VLE is exceptionally agile in urban environments. To meet the highest customer demands regardless of weather and road conditions, the VLE has also been available to order with 4MATIC all-wheel drive since 8. September 2026.

MB.OS also enables an exceptional infotainment experience and actively supports the shuttle driver with intelligent assistance functions while driving. Thanks to the AI-powered MB.OS, the VLE features the new MBUX with intuitive, personalised operation as well as the MBUX Virtual Assistant¹ with generative multi-agent artificial intelligence (AI). The VLE already comes with extensive safety and assistance systems⁴ as standard. With the optional MB.DRIVE packages, cooperating steering, braking, acceleration and parking can further relieve the driver, providing even greater comfort and confidence in daily shuttle operations.
Mercedes-Benz Germany offers dedicated shuttle packages for the VLE in the German market. The packages include attractive terms for professional passenger transport operators.

With the striking, expressive sculpture “THE BOuLDER”, Mercedes-Benz Vans is providing visitors to the trade show an impressive outlook on the next generation of its commercial vans. Measuring 6.50 metres in length, 2.75 metres in height and 2.50 metres in width, the stone-textured sculpture hints at how the company is reinventing the van once again. It symbolises the significance of commercially used vans and brings together art and craftsmanship in a fascinating way. Milled from a single solid block, the sculpture reveals the outlines and first design details of the future Sprinter. On the passenger side, the contours of a midsize van, also based on the new Van Architecture, emerge as well.

Based on the new Van Architecture with MB.OS, the vans with the three-pointed star will become even more efficient, intelligent and versatile. They will be available with both fully electric and high-tech combustion-engine drivetrains. The new midsize and large vans are currently being developed in close cooperation with commercial customers from different industries, ensuring they are consistently tailored to their needs and requirements. This is reflected, in part, in the new design, which “The BOuLDER” sculpture already hints at. In future, the Sprinter will continue to be available in numerous length, wheelbase and weight variants, making it tailor-made for a wide range of configurations and industry-specific conversion and bodywork solutions.

Going forward, the AI-powered MB.OS will also enable over-the-air updates¹ of the entire vehicle software, including driving assistance systems, in the commercial vehicle sector. This keeps every van up to date for years to come, much like a smartphone that can be regularly equipped with new apps and extended features. MB.OS also offers maximum flexibility and the ability to seamlessly integrate content from external providers. This allows commercial customers to make their own applications and essential tools – for fleet management or navigation, for example – directly accessible in the vehicle via the MBUX multimedia system. The enhanced connectivity helps customers to digitalise their own processes even further and connect them to existing systems, unlocking additional efficiencies in their day-to-day business. This gives customers even greater freedom to use their systems in the vehicle exactly as they need to.

Mercedes-Benz Vans is now going a decisive step further for commercial customers. With the Mercedes‑Benz PRO business ecosystem, vehicles, services and digital solutions are brought together to help businesses succeed in their day-to-day operations. Through its customer promise “Business Performance. Every Day.”, Mercedes-Benz Vans is committed to supporting companies with tailored solutions for efficiency, uptime and productivity throughout the entire lifecycle of their vehicles.

Mercedes-Benz PRO brings together all relevant services for commercial vehicle use in one integrated ecosystem. This covers consultation and needs analysis to selecting the right vehicle, individual conversions and bodywork solutions, right through to financing, leasing, insurance and Digital Extras¹. Complemented by e-mobility and charging solutions as well as comprehensive service offerings, Mercedes‑Benz PRO supports customers in using their vehicles as efficiently, economically and productively as possible. In addition, with the new electric VLE as a shuttle vehicle and “THE BOuLDER” sculpture, Mercedes‑Benz Vans offers a preview of the vehicles based on the new Van Architecture. Combined with the Mercedes-Benz Operating System (MB.OS), the new Van Architecture will open up extensive opportunities in the future to connect vehicles, digital services and data-based solutions even more seamlessly, further boosting customers’ day-to-day business performance.

With Mercedes-Benz PRO, Mercedes-Benz Vans brings together its offering for commercial customers into an integrated ecosystem of vehicles, digital solutions, financial services and services. The approach builds on Mercedes PRO, which was introduced around ten years ago, and takes the offering to the next level. Under the customer promise “Business Performance. Every Day.”, Mercedes-Benz PRO helps businesses boost the performance of their fleets and their business processes. At IAA Transportation, Mercedes-Benz Vans is presenting the Mercedes-Benz PRO ecosystem in detail. It comprises five service clusters: “Customise it”, “Stay connected”, “Be electric ready”, “Finance with confidence” and “Keep driving”.

Mercedes-Benz Vans offers a wide range of van solutions for a broad spectrum of commercial applications, available directly from the factory in the DACH region. The state-of-the-art model range extends from the compact and versatile Vito to the high-payload and high-volume Sprinter – available with both fully electric and conventional drivetrains. The extensive choice of factory configurations already covers numerous applications. For industry-specific requirements that go beyond this, certified Mercedes‑Benz VanSolution Partners and Mercedes-Benz VanPartners develop bespoke conversion and bodywork solutions. This allows every business to find the ideal combination of function, cargo volume, payload and TCO for its specific operational needs. Converted vehicles account for 75 percent of commercial Sprinters on the road.

At the trade show in Hanover, Mercedes-Benz Vans is presenting a wide selection of vehicles that exemplify the breadth of its current portfolio and the diversity of industry-specific solutions. The spotlight falls on the eSprinter, which brings the legendary robustness, durability and reliability of the combustion-engine-powered Sprinter to fully electric driving. Customers can choose from two body styles and lengths, as well as three battery sizes for different usage profiles, all available directly from the factory. On the stand, the eSprinter is on display in four variants: as a panel van featuring a range of Digital Extras¹ to optimise vehicle handling, uptime and operating costs; as a converted eSprinter panel van for passenger transport with eight seats by AMF-Bruns GmbH & Co. KG⁴; as a panel van with a refrigerated conversion by Kerstner GmbH; and as a transporter with a dry freight box by Spier GmbH & Co⁵. Fahrzeugwerk KG, based on the eSprinter chassis⁵. In addition, a three-way tipper by JPM SAS, based on the open bodywork specification of the Sprinter 4×4, is also on display.³ A Vito Tourer 4×4 as an emergency doctor’s vehicle with a conversion by Ambulanz Mobile GmbH & Co. KG, as well as an eVito panel van with a shelving conversion by Sortimo International GmbH, round off the exhibition portfolio³.

With Digital Extras¹ in every vehicle and powerful connectivity services for the fleet, Mercedes-Benz Vans offers seamless digital connectivity – from vehicle diagnostics to fleet management. The Digital Extra Mercedes-Benz Van Uptime Monitor6 is the centrepiece for higher vehicle uptime and predictable repair effort. It is available free of charge for all commercial midsize and large Mercedes-Benz vans. After all, any vehicle that cannot be on the road costs time and revenue. Via a digital customer dashboard⁷, Van Uptime Monitor provides full transparency on the technical condition of the vehicles and helps customers efficiently plan necessary workshop visits, avoid unplanned downtime, and get straight to resolving technical issues that arise at short notice.

For fleet managers, the Mercedes-Benz Fleet Pilot serves as a central control hub: the web-based portal offers real-time vehicle data, maintenance management, location tracking and geofencing, as well as detailed trip logs. Alternatively, the Mercedes-Benz Fleet API enables seamless integration of vehicle data into existing fleet management systems – modular and scalable for fleets of any size. This means Mercedes-Benz Vans offers the right digital solution for every use case.

Alongside a constantly growing portfolio of electric vehicles, Mercedes-Benz supports its customers with comprehensive consultation, intelligent planning and tailor-made charging solutions as they electrify their fleets. The new Mercedes-Benz eCharging Planner includes intelligent planning and analysis tools, such as the charging infrastructure planner. It analyses the energy requirements of a potential electric fleet, checks the existing power supply and recommends the appropriate charging infrastructure. It also identifies the relevant installation requirements and calculates the break-even point as well as the costs for vehicles, charge points and charging infrastructure. The charging infrastructure planner is brand-independent – ideal for businesses with mixed fleets. For the final implementation of the charging solution, the specialist partner ChargePoint provides support.

For charging on the go, Mercedes-Benz offers its customers access to one of the largest charging networks in the world with MB.CHARGE Public^1,6. The charging service is seamlessly integrated into the MBUX multimedia system and the Mercedes-Benz app. MB.CHARGE Public for business¹ also enables fleet customers in selected markets to centrally manage their electric fleet vehicles.^8,9 In addition, together with its partner TRONITY GmbH, Mercedes-Benz offers fleet customers a vehicle-based solution for reimbursing home charging costs.

Mercedes-Benz Vans supports commercial customers not only when purchasing a vehicle, but throughout the entire lifecycle of their vehicles. The company offers a broad portfolio of leasing and financing options, including conversion and bodywork solutions as well as service and insurance packages, all from a single source. Many of these services can be bundled into a single contract with one monthly instalment. This reduces administrative effort, creates transparency and enables better predictability of monthly costs.

With Plus3 financing, for example, Mercedes-Benz Vans offers a solution for businesses that want to respond flexibly to changing commercial requirements. Customers benefit from low monthly instalments throughout the contract term and do not decide how to proceed until the end of the contract: purchase the vehicle at its guaranteed residual value, continue financing it under current terms, or simply return it. This offering is complemented by classic financing models and flexible rental solutions. This allows customers to choose the right mobility solution for their business – from long-term use to seasonal requirements. Mercedes‑Benz sales experts provide guidance on which combination best suits each customer’s individual needs and requirements.

For commercial customers, vehicle availability is of critical importance. Any unplanned downtime can have a direct impact on productivity, delivery capability and business success. That’s why Mercedes-Benz Vans offers a comprehensive range of services and solutions consistently geared towards maximum uptime and cost-efficiency.

From maintenance and repairs, Mercedes-Benz genuine parts and digital services to attractive service contracts, mobility solutions and breakdown assistance, Mercedes-Benz supports its customer